Frequently Asked Questions
Your bridal gown shopping experience should be fun and stress-free. We understand that you may have questions, and we’re here to answer those for you. If you don't see an answer you need, don't hesitate to reach out to us at info@jmajors.com. Our team would love to connect to ensure you are informed and feel ready to embark on this journey. We look forward to working with you!
Do I need an appointment?
Schedule pending, we are able to accommodate same-day or walk-in appointments; however, we suggest making your appointment at least 1-2 weeks in advance to ensure that we can accommodate your desired appointment time. To schedule an appointment, you can call, email or request your appointment online.​
How long is my appointment?
Appointments last for 90 minutes. You will be paired with a professional bridal consultant who will lead you through the entire process with their knowledge of each designer, their styles, and silhouettes. They will also help you in and out of the gowns and simulate fit with clips and other tools so you can envision how your gown will look.
How far in advance should I order my gown?
We suggest ordering your wedding gown at least 7-8 months prior to your wedding date. Most designers have a lead time of 4-6 months, and alterations can take between 4-8 weeks depending on the extent of your alteration needs.
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We do have some designers that offer quick ship options in limited style and size options for brides who require a gown within a shorter time frame.
My wedding is soon! What options do I have?
We do have some designers in store who offer quick shipment options for select gowns within their collections. Availability of size, style, and color can change daily depending on demand. These options can arrive within one month.
We also offer a selection of gowns off of the rack which can be taken home on the same day.
What is the price range of your gowns?
Our gowns range from $1,200 to $5,500. We also have a selection of sample sale gowns marked below $1,200.
How many people can I bring with me to my appointment?
We encourage you to bring two to three of your closest family or friends. If you would like to bring a larger group, please call us in advance. We will try our best to accommodate you and your party.
What should I wear to my appointment?
We encourage you to come to our boutique with an open mind! We recommend that you wear white or nude undergarments to your appointment. If you would like to wear shapewear with your gown, you are more than welcome to bring your own with you.
What sizes are your sample gowns?
We generally carry one sample of each gown ranging in bridal sizes 8 -18, with majority of samples presented in a bridal size 12. Bridal sizing runs differently than street clothes sizing, and sizing varies with each designer. Our stylists are trained to use clips and other tools to help bring your vision of what your gown will look like to life. If you have any further questions about sizing, please call our boutique. We'd be more than happy to help!
Do you offer in-house alterations?
We do not offer in-house alterations; however, we have a long-standing relationship with a local seamstress who has worked with our brides for many years.
Do you have free parking?
Yes, we do offer complimentary 3 hour parking in the garage right next to our boutique. The address is 1910 South Blvd. Please bring in your ticket, and we can validate it for your appointment!
Do you have a cancellation policy?
There is no fee to book your appointment. However, we do hold a card on file and you will only be charged the $50 fee if you cancel within 48 hours of your appointment or no show. To avoid the cancellation fee please cancel your appointment at least 2 days prior to your appointment.